Returns

 

Returns Policy

If you are not happy with any of the items you have purchased, you have the right to cancel your order within 14 days from when the goods are delivered. 

To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period by email at [email protected] or via the Contact Us page on this Website.

The returned good(s) must be in the original condition, unwarn, unwashed and with the original labels attached. Please note that we are permitted by law to reduce your refund to reflect any reduction in the value of the goods that was caused by handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Returns can be made by mail to B.R.N.C.C Unit 86970, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK. Before returning an item you must contact us via email or by the Contact page in our Site as this is essential to ensure your return is processed promptly. You will be responsible for the cost of returning the good(s) to us and we recommend you send by tracked postage as will provide proof of return.